Contact us

We are here to help

Have a question about a toy, your order or a return? Email contact@pivolitoys.com, call us, or use the contact form below. We reply within one working day, Monday to Friday.

For an existing order, include your order number and the email address used at checkout. For a product question, include the product name and the variant you are considering.

Please do not send payment card details, and do not post returns to the business address above without first receiving return instructions. For delivery and return information, visit Shipping information and Returns & refunds.