Terms of sale

Who you are buying from

Pivoli Toys is operated by ELYSIUM COMPAGNY LLC. Our business and contact details are below.

ELYSIUM COMPAGNY LLC, trading as Pivoli Toys
8206 Louisiana Blvd NE Ste A #10165
Albuquerque, New Mexico 87113
United States

Email: contact@pivolitoys.com
Telephone: +1 (505) 273-3005

Ordering

By placing an order, you confirm that you are of legal age to enter into the purchase and that the information you provide is accurate. Check the product, selected variant, quantity, delivery details and total before confirming payment. An order confirmation acknowledges receipt of your order. We will contact you if we cannot fulfil it and refund any payment for cancelled items.

Products and age guidance

Read the description, selected options, included contents and warnings for each product. Images may show a particular variant or example build; the selected option determines what is supplied. Colour appearance may vary with screen settings. Follow the manufacturer's age guidance, instructions and supervision requirements. A toy is not suitable for a younger child simply because they can operate it.

Prices and payment

Prices are displayed in the currency shown on the store. The total, including applicable charges presented by checkout, is shown before payment. Accepted payment methods appear at checkout. If a genuine pricing or availability error affects an order, we will contact you to explain and offer the available options or a refund.

Delivery

Available destinations, charges and delivery information are provided during ordering. Products may be dispatched by fulfilment partners in separate parcels. See our Shipping information for details. Contact us before ordering a time-sensitive gift.

Returns, cancellations and problems

Our Returns & refunds policy explains the 30-day change-of-mind return process, costs and refunds. If an item is faulty or not as described, contact us for an appropriate remedy. Our policies do not restrict rights you have under applicable consumer law.

Using the website

Do not misuse the website, interfere with its operation or attempt unauthorised access. Content on the site is protected by applicable intellectual property rights. Third-party links are subject to the terms of their operators.

Privacy

Our Privacy policy explains how personal information is used in connection with the store.

Liability and consumer rights

Nothing in these terms excludes liability that cannot legally be excluded, including for fraud or any other protected liability. Mandatory consumer protections that apply in your country of residence remain available to you. Contact us first with an order concern so we can work towards a resolution.

Changes

We may update the website and these terms. Changes do not retrospectively remove rights relating to an existing purchase. The version applicable when you order governs that purchase, subject to mandatory law.